See how ReconMR improved productivity by 40% while scaling up to 5 remote call centers.
ReconMR is an experienced survey research company focused on delivering the industry’s highest quality data collection services. ReconMR faced the challenge of maintaining productivity while scaling their remote call center agents team and call centers.
The team shifted to the Voxco telephony system to conduct large-scale CATI surveys and scaled their remote agent team to 1000+ while improving productivity by 40%.
Read the case study to see how ReconMR used Voxco to achieve its goals.
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